@InProceedings{,
author = "Alan J. King and Mehmet Begen and Monica Cojocaru and Ellen Flowler and Yashar Ganjali and Judy Lai and Tijin Lee and Carmeliza Navasca and Daniel Ryan",
title = "Web hosting service level agreements.",
booktitle = "Proceedings of the 5th Pacific Institute for Mathematical Sciences 2001 Industrial Problem Solving Workshop",
address = "University of Washington, Seattle",
month = "January",
year = "2001",
pages = "",
}